Why Choose Dialer Software?
Manthan IT Solutions is committed to providing you with an array of highly skilled and professional design-based solutions that will take your web presence to the next level. DIALER is software that connects to a telephone line to monitor dialed numbers.
- 1. Automatically dials customer numbers saved in the system, increasing efficiency.
- 2. Ideal for call centers and workshops looking to enhance productivity.
- 3. Enables agents to selectively attend to certain calls.
- 4. Supports automated dialing to multiple outbound calls from a database.
- 5. Integrates seamlessly with CRM systems for personalized messaging.
Key Features of Dialer Software
Dialer software offers a range of features that include:
- 1. Automatic Time Zone Management.
- 2. Automatic Opt-out Management.
- 3. Automatic detection of live persons or answering machines.
- 4. Automatically retry for any call result.
- 5. Built-in CRM integration.
- 6. Personalized messaging using CRM information.
- 7. Automated phone surveys and polls.
- 8. Detailed call reports based on call results.
- 9. Automatic removal of duplicate numbers.
- 10. Alternate number dialing.
- 11. Multiline auto dialer & unlimited calls.
- 12. Automatically collects voice responses and speech command responses.
- 13. Automatically collects touch-tone key responses.
- 14. Transfer to any office phone or cell phone.
Additional Benefits
With Dialer software, businesses can monitor agent productivity and optimize operational efficiency by automating the dialing process, thereby allowing agents to focus on valuable customer interactions.
