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DIALER is Software that is connected to a telephone line to monitor the dialed numbers . A dialer automatically inserts and modifies the customer number which automatically connect call to customer any time which we have saved. Dialer is an application used in call centers, workshop. Dealer to automate the process of dialing to external phone numbers so that the agents can attend to certain calls selectively. Well, since call centers, Workshop want to increase the productivity per agent they have employed, they monitor the time which is spent by an agent to talk to a prospective customer. Dialer software, an automated telephone dialing system, enables agents to drastically increase their live connections. In fact, dialer software has the ability to quickly make multiple outbound calls from a database of phone numbers that connect to telephone lines.

Dialer is an electronic device or software that automatically dials telephone numbers. Once the call has been answered, the auto dialer either plays a recorded message or connect to the call a live person..

Dialer Features:-

  • Automatic Time Zone Management
  • Automatic opt out Management
  • Automatic detect live person or answering machine
  • Automatically retry for any call result
  • Built in CRM
  • Personalize message using CRM information
  • Automated phone surveys and polls
  • See detailed call reports based on call results
  • Automatic removal if duplicate numbers
  • Alternate number dialing
  • Multiline auto dialer & Unlimted calls
  • Automatically collects voice responses and speech command responses
  • Automatically collect touch tone key responses
  • Transfer to any office phone or cell phone

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