Updated as on 30 Nov 2022
By using or gaining access to Manthan IT Solutions Services in any way, you agree to abide by the terms and conditions described in the Refund Policy and confirm that you have read and understand them.
We are obliged to let you know that in accordance with Manthan IT Solutions' standards, product or service returns are not accepted since all products marketed by Manthan IT Solutions comply with strict quality and safety controls.
Important: Please check the product at your end by purchasing the cost plans since we do not refund the amount once the product or services have been purchased.
If the management of Manthan IT Solutions approves the return in writing, we will only do so in exceptional circumstances. If someone attempts to misuse the money, they will be held liable.
If the services are held or stopped by Operator’s/TRAI/Facebook end, the amount is NON-REFUNDABLE.
Note: If your payment is in advance, the refund amount remains in favour of your account to be crossed with another invoice and/or a new purchase.
• Phrases and entries added to the network in connection with the use of offered services and products
• Unlawful and inconsistent with these terms and conditions users’ operations while using offered services and products
• Disturbances in accessibility of offered products and services not caused by Manthan IT Solutions
• Damage suffered by the user arisen due to the suspension or closing the account by the user or for other reasons arising from the user’s fault
• Damage suffered by the user as a result of a third party using his data that enable him to access the provided services and products
• Damage following from the use or the impossibility to use offered products and services including damage actually suffered, the loss of expected benefits, data loss, damage or computer crash, the costs of substitute equipment and software, shut-down, company reputation infringement
• Consequences of failure to perform or improper performance of obligations undertaken by other users even though such an obligation has been undertaken using offered products and services
Our terms are aligned and subject to modification according to laws and guidelines by local government bodies like TRAI in India.
If your account is cancelled or suspended due to SPAM complaints NO refund will be allowed.